1. Information We Collect

We collect only the information that is necessary to provide our services or respond to your inquiries, including:

• Name, email address, and phone number when you request a quote or subscribe to our newsletter.
• Project details or property information when you request an estimate or inspection.
• Any communication you send us through forms, email, or phone.

We do not collect or store sensitive financial information through our website.

2. How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

• Responding to your inquiries and providing detailed estimates.
• Sending project updates, service reminders, or special offers (if you subscribed).
• Improving our services and website experience.

We do not sell, rent, or trade your personal data to any third party.

3. Consent

By using our website, submitting a form, or subscribing to our newsletter, you consent to the collection and use of your personal information as described in this policy.

You can withdraw your consent at any time by contacting us at info@artisantouch.ca.

4. Retention and Protection of Data

We retain personal data only as long as necessary for business purposes or as required by law.

We implement technical and administrative safeguards to protect your information against loss, theft, unauthorized access, or disclosure.

5. Access and Correction

You have the right to access and correct any personal information we hold about you.

To make a request, email info@artisantouch.ca — we'll respond within a reasonable timeframe as required under PIPEDA.

6. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to improve performance and user experience.

You can disable cookies in your browser settings at any time.

7. Third-Party Links

Our website may contain links to external sites.

We are not responsible for the privacy practices or content of those sites.

8. Recruitment and Subcontractor Applications

We collect information from job applicants and subcontractors for hiring and qualification purposes only.

• This may include resumes, professional experience, trade licenses, insurance certificates, and WCB numbers.
• Such data is retained securely and only as long as necessary for recruitment or project evaluation.
• Applicants and subcontractors can request deletion or correction of their records by contacting careers@artisantouch.ca.

All records are stored securely and are not shared with third parties except when required by law.

9. Updates to This Policy

We may occasionally update this policy to reflect changes in our practices or legal obligations.

The updated version must always include a revised 'Last updated' date at the top (the developer must ensure this date reflects the latest modification).

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• info@artisantouch.ca
• Calgary, Alberta, Canada